Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective
Ficheiros
Data
2012
Autores
Paredes, Hugo
Fonseca, José Benjamim Ribeiro da
Martins, Paulo Nogueira
Título da revista
ISSN da revista
Título do Volume
Editora
Springer Berlin Heidelberg
Resumo
The development of groupware systems can be supported by the perspectives provided by taxonomies categorizing collaboration systems and theoretical approaches from the multidisciplinary field of Computer-Supported Cooperative Work (CSCW). In the last decades, multiple taxonomic schemes were developed with different classification dimensions, but only a few addressed the socio-technical perspective that encompasses the interaction between groups of people and technology in work contexts. Moreover, there is an ambiguity in the use of the categories presented in the literature. Aiming to tackle this vagueness and support the development of future groupware systems aware of social phenomena, we present a comprehensive classification model to interrelate technological requirements with CSCW dimensions of communication, coordination, cooperation, time and space, regulation, awareness, group dynamics, and complementary categories obtained from a taxonomic literature review.
Descrição
Palavras-chave
CSCW , groupware , taxonomy , classification scheme , metareview , sociotechnical requirements
Citação
Cruz, Armando; Correia, António; Paredes, Hugo; Fonseca, Benjamim; Morgado, Leonel; Martins, Paulo. Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective, In Collaboration and Technology - 18th International Conference, CRIWG 2012 Raesfeld, Germany, September 16-19, 2012 Proceedings, 41-56, ISBN: 978-3-642-33283-8. Berlin, Heidelberg: Springer Berlin Heidelberg, 2012.