Influência do estilo de liderança na motivação e satisfação dos técnicos e auxiliares de enfermagem
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2016-11-30
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A Liderança, o Estilo de Liderança, a Motivação e a Satisfação são quatro aspectos fundamentais para o sucesso das organizações. Motivar e satisfazer as equipe de trabalho quer dizer liderar com eficácia e eficiência conduzindo numa determinada direção ou rumo para alcançar determinados objetivos e metas previamente acordados e específicos. Portanto, trata-se de um processo de influência social, mobilizador e rígido. O líder que convive com o seu grupo de trabalho conhece profundamente os indivíduos de sua equipe assim como as suas motivações e aspirações. Além disso, tem plena convicção de que uma equipe de trabalho passa por diversas etapas de evolução até atingir a maturidade e o pico de produtividade. Tem também conhecimento de como intervir nessas etapas, atuando como agente regulador e catalisando os processos comunicacionais e relacionais. O enfermeiro chefe, enquanto líder de uma equipe tem um papel fundamental na gestão de recursos humanos, uma vez que o bom ou mau funcionamento dos serviços, o nível de produtividade, o grau de motivação e satisfação dos liderados são, na maior parte dos casos, determinados, principalmente, pela sua postura ético-profissional e atitudes como líder. Este estudo pretende analisar a influência do estilo de liderança na motivação e satisfação dos técnicos e auxiliares de enfermagem. Estabeleceu-se como objetivo caracterizar os estilos de liderança utilizados pela população de enfermagem (enfermeiros) de uma instituição de média e alta complexidade. Para o desenvolvimento da pesquisa utilizaram-se os métodos quantitativo, descritivo e correlacional. Os resultados estatísticos demonstraram que há correlação positiva entre a variável liderança, a motivação e a satisfação no trabalho. Os resultados obtidos por meio do tratamento estatístico demonstram que a maioria da população em estudo é do sexo feminino, o estilo de liderança utilizado pelos enfermeiros está concatenado ao fator relacionamento, tarefa e situação e que o estilo de liderança praticado pelos enfermeiros influencia a motivação e satisfação dos seus liderados. Na visão dos técnicos de enfermagem, os enfermeiros praticam um estilo de liderança voltado para o fator tarefa, ou seja, preocupam-se mais com as normas, regras, procedimentos etc. Para os auxiliares de enfermagem os enfermeiros praticam mais um estilo de liderança voltado para a situação na qual se tem mais liberdade de ação. Ao final desta investigação, conclui-se que a variável liderança, o estilo de liderança, a motivação e a satisfação no trabalho estão intimamente ligadas aos fatores organizacionais que não podem ser tratados isoladamente e nem subestimados, pois, constituem elementos essenciais para se constituir uma equipe produtiva e satisfeita com as proposta de seus líderes.
Leadership, motivation and satisfaction are three fundamental aspects to the success of many organizations. Motivate and satisfy the working groups in order to lead effectively and efficiently in one team direction to obtain the agreed upon specific and target objectives. So in other words, it is a process of social influence, mobilization and sticking to your targets. The leader who works with his/her team tends to understand each individual as well as their aspirations and motivating forces. In addition, there is a conviction that the work team passes through several stages of transformation until it attains maturity and peak productivity. The leader also has knowledge on how to intervene in the proceeding steps, acting as a regulator and catalyzing the relationship and communication processes. The head nurse, as a leader of a team plays a key role in the management of human resources, since good or bad functioning of the services, level of productivity, degree of motivation and satisfaction in many situations is determined, mainly, by their ethical and professional mentality and attitudes. This study aimed to analyze the influence of leadership style on the motivation and satisfaction of the technical and nursing assistants of head nurses. Leadership styles are described and characterized within the nursing population (nurses) from a medium and highly complex institution. In the development of the research, the study utilized quantitative, descriptive and correlational methods. Statistical results showed that there is a positive correlation between the leadership, motivational and job satisfaction variables. The descriptive analysis showed that the sample was predominately female, that the leadership style was related to the relationship factor, task and situation and that the leadership style practiced by the nurses influenced the motivation and satisfaction of their subordinates. In the perspective of the nursing technicians, the head nurse leadership style reflected a style that was concerned with standards, rules and procedures among others. In the case of the nursing assistants view, the leadership style reflected more freedom of action. At the end of this research, it was concluded that the variables: leadership style, motivation and job satisfaction are closely interrelated as organizational factors that cannot be treated in isolation nor underestimated, as they constitute essential elements to compose a productive and satisfied team with leadership proposals.
Leadership, motivation and satisfaction are three fundamental aspects to the success of many organizations. Motivate and satisfy the working groups in order to lead effectively and efficiently in one team direction to obtain the agreed upon specific and target objectives. So in other words, it is a process of social influence, mobilization and sticking to your targets. The leader who works with his/her team tends to understand each individual as well as their aspirations and motivating forces. In addition, there is a conviction that the work team passes through several stages of transformation until it attains maturity and peak productivity. The leader also has knowledge on how to intervene in the proceeding steps, acting as a regulator and catalyzing the relationship and communication processes. The head nurse, as a leader of a team plays a key role in the management of human resources, since good or bad functioning of the services, level of productivity, degree of motivation and satisfaction in many situations is determined, mainly, by their ethical and professional mentality and attitudes. This study aimed to analyze the influence of leadership style on the motivation and satisfaction of the technical and nursing assistants of head nurses. Leadership styles are described and characterized within the nursing population (nurses) from a medium and highly complex institution. In the development of the research, the study utilized quantitative, descriptive and correlational methods. Statistical results showed that there is a positive correlation between the leadership, motivational and job satisfaction variables. The descriptive analysis showed that the sample was predominately female, that the leadership style was related to the relationship factor, task and situation and that the leadership style practiced by the nurses influenced the motivation and satisfaction of their subordinates. In the perspective of the nursing technicians, the head nurse leadership style reflected a style that was concerned with standards, rules and procedures among others. In the case of the nursing assistants view, the leadership style reflected more freedom of action. At the end of this research, it was concluded that the variables: leadership style, motivation and job satisfaction are closely interrelated as organizational factors that cannot be treated in isolation nor underestimated, as they constitute essential elements to compose a productive and satisfied team with leadership proposals.
Descrição
Tese de Doutoramento em Gestão
Palavras-chave
Liderança , Serviços de saúde , Pessoal de saúde , Motivação , Satisfação no trabalho