Relatório de Estágio de Mestrado na Câmara Municipal de Viseu: Culturas diferentes no ambiente de trabalho nas organizações: Obstáculos e Desafios
Data
2021-11-25
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As organizações lidam com o pensamento criativo, arriscado e futurista que os seus membros tentam implementar. Estas mesmas organizações cada vez mais contam com pessoas de culturas diferentes, com hábitos e maneiras de trabalhar diferentes, que por um motivo ou outro, vêm procurar emprego em outros países. Essas pessoas encaram uma nova realidade na sua vida e ao mesmo tempo aprendem que no seu novo local de trabalho, num país que não é o seu de origem. De acordo com os dados da Observação das Migrações em 2018, Portugal apresentou um aumento de novos títulos de residência, com um acréscimo de 51,7%, ou seja, cerca de 93.154 novos residentes oriundos de várias nacionalidades, como Cabo Verde, Ucrânia, Reino Unido ou o Brasil (que foi considerada a principal nacionalidade estrangeira a residir em Portugal, representando 23,4 % na totalidade). Neste contexto, e dadas as mudanças que a população tem vivido, assim como as transformações nas organizações, desafiando-se a novas realidades, surge a questão inicial deste trabalho - “Quais as principais dificuldades e contributos que diferentes culturas trazem para as organizações/instituições?”. A estrutura deste trabalho define-se, por isso, da seguinte forma: dividida pela primeira parte, parte teórica, que envolve o estudo deste tema, a segunda parte prática desenvolvida na entidade acolhedora onde se realizou o estágio curricular, na Câmara Municipal de Viseu no período de seis meses, como requisito de trabalho para finalização do Mestrado em Ciências da Comunicação, da Universidade de Trás-os-Montes e Alto Douro. O estágio teve início no dia 2 de dezembro de 2019 e o fim no dia 2 de junho de 2020. Envolveu diversas atividades tais como o envolvimento em eventos, redação de textos criativos, atualização das redes sociais pertencentes à Câmara Municipal de Viseu, edição de textos e vídeos. Na terceira parte, o estudo que envolve a questão inicial do relatório de estágio, realizada através de inquérito por questionário, no fim foram efetuadas as conclusões dos resultados.
Organizations deal with the creative, risky and futuristic thinking that their members try to implement. These same organizations increasingly rely on people from different cultures, with different habits and ways of working, who, for one reason or another, come to look for work in other countries. These people face a new reality in their life and at the same time learn that in their new place of work, in a country that is not their home country. According to data from the Migration Observation in 2018, Portugal showed an increase in new residence permits, with an increase of 51.7%, that is, around 93,154 new residents from various nationalities, such as Cape Verde, Ukraine, United Kingdom or Brazil (which was considered the main foreign national residing in Portugal, representing 23.4% in total). In this context and given the changes that the population has been experiencing, as well as the transformations in organizations, challenging themselves to new realities, the initial question of this work arises - “What are the main difficulties and contributions that different cultures bring to organizations/institutions?”. The structure of this work is defined, therefore, as follows: divided into the first part, the theoretical part, which involves the study of this topic, the second practical part developed in the welcoming entity where the curricular internship took place, at the Municipality of Viseu in the period of six months, as a work requirement for the completion of the Master in Communication Sciences, at the University of Trás-osMontes and Alto Douro. The internship began on December 2, 2019 and ended on June 2, 2020. It involved various activities such as involvement in events, writing creative texts, updating social networks belonging to the Municipality of Viseu, editing texts and videos. In the third part, the study that involves the initial question of the internship report, carried out through a questionnaire survey, in the end, the conclusions of the results were made.
Organizations deal with the creative, risky and futuristic thinking that their members try to implement. These same organizations increasingly rely on people from different cultures, with different habits and ways of working, who, for one reason or another, come to look for work in other countries. These people face a new reality in their life and at the same time learn that in their new place of work, in a country that is not their home country. According to data from the Migration Observation in 2018, Portugal showed an increase in new residence permits, with an increase of 51.7%, that is, around 93,154 new residents from various nationalities, such as Cape Verde, Ukraine, United Kingdom or Brazil (which was considered the main foreign national residing in Portugal, representing 23.4% in total). In this context and given the changes that the population has been experiencing, as well as the transformations in organizations, challenging themselves to new realities, the initial question of this work arises - “What are the main difficulties and contributions that different cultures bring to organizations/institutions?”. The structure of this work is defined, therefore, as follows: divided into the first part, the theoretical part, which involves the study of this topic, the second practical part developed in the welcoming entity where the curricular internship took place, at the Municipality of Viseu in the period of six months, as a work requirement for the completion of the Master in Communication Sciences, at the University of Trás-osMontes and Alto Douro. The internship began on December 2, 2019 and ended on June 2, 2020. It involved various activities such as involvement in events, writing creative texts, updating social networks belonging to the Municipality of Viseu, editing texts and videos. In the third part, the study that involves the initial question of the internship report, carried out through a questionnaire survey, in the end, the conclusions of the results were made.
Descrição
Mestrado em Ciências da Comunicação
Palavras-chave
Comunicação intercultural , organização