O Enfermeiro Gestor: que Dificuldades
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Data
2010
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Pensar acerca da prática de Enfermagem, envolve conhecimentos complexos associados a macro resultados sociais, económicos e políticos, assim como micro espaços, dos quais resulta a relação/interacção entre enfermeiro/utente e enfermeiro/profissionais de saúde. Neste sentido, o enfermeiro gestor dos serviços de saúde possui uma árdua tarefa. Liderar uma equipa, constitui um desiderato que exige uma dedicação total e uma capacidade acrescida, em tentar perceber que comportamentos e as circunstâncias que conduzem às expectativas, quer organizacionais quer dos colaboradores. Perante esta temática, este estudo teve como objectivos identificar as dificuldades do enfermeiro gestor nos serviços de prestação de cuidados, a nível da gestão de recursos humanos e materiais e compreender as razões que estão na origem das dificuldades identificadas.Recorreu-se a um estudo de natureza quantitativa e qualitativa, do tipo descritivo, transversal e correlacional. A metodologia empregue consistiu na recolha de informação através de um questionário (composto por quatro partes distintas) dirigido aos enfermeiros gestores. O estudo abrangeu uma amostra de 86 enfermeiros gestores de três Centros Hospitalares e de um Hospital Distrital.Os resultados encontrados apontam para que, a nível dos recursos humanos, os enfermeiros gestores valorizam e promovem um bom ambiente e satisfação no local de trabalho; a maior parte dos enfermeiros gestores refere existir dificuldades na gestão da equipa, por défice de pessoal, quer de enfermagem quer de auxiliares de acção médica. Em relação aos recursos materiais, a maioria dos enfermeiros gestores realça dificuldades relacionadas com a estrutura física e com a aquisição e substituição de materiais e equipamentos obsoletos. Também é importante dizer que os enfermeiros gestores referem ter necessidade de obterem mais conhecimentos na área da gestão
Thinking about nursing practice involves complex knowledge associated with macro results social, economic and political, as well as micro spaces, which follows the relationship/interaction between nurse/patient and nurse/health professionals. In this sense, the nurse manager of health services has an arduous task. Lead a team constitutes a desideratum which requires total dedication and an increased capacity, in trying to realize what behaviors and the circumstances leading up to the expectations of that either organizational and the contributors. Faced with this theme, this study had as objectives identify the difficulties of Nurse Manager in care services, management of human and material resources and understand the reasons for the difficulties identified. Was a study of quantitative and qualitative nature, type descriptive, transversal and correlacional. The methodology used was the collection of information through a questionnaire (consisting of four separate parts) directed to nurses managers. The study covered a sample of 86 nurses managers from three Central’s Hospitals and a District Hospital. Results found pointed out that human resource managers, nurses, value and promote a good atmosphere and satisfaction in the workplace; Most nurses managers refers that exist difficulties in managing the team, per personnel deficit, nursing and medical auxiliaries. In relation to material resources most nurses managers highlights difficulties related to the physical structure and with the acquisition and replacement materials and old equipment. It is also important to say that nurses managers report having need to gain more knowledge in the area management.
Thinking about nursing practice involves complex knowledge associated with macro results social, economic and political, as well as micro spaces, which follows the relationship/interaction between nurse/patient and nurse/health professionals. In this sense, the nurse manager of health services has an arduous task. Lead a team constitutes a desideratum which requires total dedication and an increased capacity, in trying to realize what behaviors and the circumstances leading up to the expectations of that either organizational and the contributors. Faced with this theme, this study had as objectives identify the difficulties of Nurse Manager in care services, management of human and material resources and understand the reasons for the difficulties identified. Was a study of quantitative and qualitative nature, type descriptive, transversal and correlacional. The methodology used was the collection of information through a questionnaire (consisting of four separate parts) directed to nurses managers. The study covered a sample of 86 nurses managers from three Central’s Hospitals and a District Hospital. Results found pointed out that human resource managers, nurses, value and promote a good atmosphere and satisfaction in the workplace; Most nurses managers refers that exist difficulties in managing the team, per personnel deficit, nursing and medical auxiliaries. In relation to material resources most nurses managers highlights difficulties related to the physical structure and with the acquisition and replacement materials and old equipment. It is also important to say that nurses managers report having need to gain more knowledge in the area management.
Descrição
Dissertação de Mestrado em Gestão dos Serviços de Saúde
Palavras-chave
Enfermeiro Gestor , Recursos Humanos , Recursos Materiais